Proof of Delivery Software for UK Fleets
Paper delivery notes get lost, can't be verified, and slow down the office when a customer disputes a delivery. FleetGS captures photo, signature, and GPS-timestamped proof of delivery directly from the driver app, linked to the job it belongs to.
Evidence that stands up when a delivery is disputed
A driver's word and a scrap of paper aren't enough when a customer says a delivery never arrived. FleetGS ties every proof of delivery to verified location and time data.
Photo and signature capture
Drivers capture a photo, a signature, or both directly from the FleetGS driver app at the point of delivery.
One tap replaces a paper delivery note entirely.
GPS-timestamped records
Every proof of delivery is stamped with the vehicle's exact location and time, verified against live GPS data.
Resolves 'wrong address' and 'never arrived' disputes in minutes.
Linked to job dispatch
POD requirements are attached to the job itself, so a driver can't mark a delivery complete without capturing evidence.
No gap between job assignment and delivery confirmation.
Searchable delivery history
Every POD record is stored and searchable by customer, date, driver, or vehicle from the FleetGS dashboard.
Find any delivery record in seconds, not by digging through paperwork.
Contactless drop-off support
Photo-only capture for deliveries where a signature isn't practical, still fully GPS-timestamped.
Works for every delivery model, signed or contactless.
Built to replace paper delivery notes entirely
- Photo and signature capture from the driver app
- Automatic GPS timestamp on every proof of delivery
- Contactless, photo-only capture for unattended drop-offs
- POD requirements linked directly to job dispatch
- Searchable delivery history by customer, date, or driver
- Instant availability in the dashboard, no waiting for paperwork
- Works alongside FleetGS's job dispatch and driver app
- No separate ePOD subscription or hardware required
Why fleets add proof of delivery
Minutes
To resolve a delivery dispute
0
Paper delivery notes to lose
Instant
Record availability in the app
£45/mo
Starter plan, POD included
Cuts admin time, not just disputes
Beyond resolving disputes, digital POD removes the daily task of collecting, sorting, and filing paper delivery notes at the end of a shift — records are already in the system the moment a driver captures them.
Why paper delivery notes fall short
For UK delivery, courier, and field service fleets, a paper delivery note has always been a weak link. It can be lost between the van and the office, filled in incorrectly, or simply not provide enough detail to resolve a customer dispute about where or when a delivery actually happened. As delivery volumes grow, the admin overhead of collecting and filing paper records grows with it.
FleetGS's proof of delivery closes that gap by capturing photo and signature evidence directly from the driver's phone, automatically stamped with GPS location and time, and instantly visible in the dashboard rather than waiting for paperwork to be returned. Because it's linked to job dispatch, a driver can't complete a job without providing the evidence the business actually needs.
For related guidance, see our posts on job dispatch, the driver app, and fleet management for couriers.
Flat-rate pricing, proof of delivery included
ePOD capture is included on every plan — no separate module fee, no per-delivery charge.
Starter
£45/mo
Up to 10 vehicles
Growth
£129/mo
Up to 40 vehicles
Scale
£299/mo
Up to 200 vehicles
Related features
Frequently asked questions
What is proof of delivery software?
Proof of delivery (POD) software lets a driver capture evidence that a delivery or job was completed — typically a customer signature, a photograph, and a timestamp — directly from a mobile app at the point of delivery. Electronic proof of delivery (ePOD) replaces paper delivery notes, which are easy to lose, hard to search, and provide no independent verification of when or where the delivery actually happened.
How does FleetGS's proof of delivery differ from a paper delivery note?
A paper delivery note only proves a driver says a delivery happened — it can't confirm the location or exact time, and it's easy to misplace before it reaches the office. FleetGS's ePOD capture is GPS-timestamped automatically, so every proof of delivery record includes verified location and time data alongside the photo and signature, and it's available in the system immediately rather than waiting for a driver to return paperwork.
Can proof of delivery be captured without a signature, for contactless drop-offs?
Yes. FleetGS supports photo-only proof of delivery for contactless drop-offs where a signature isn't practical or a customer isn't present, alongside standard signature capture where it is. Both methods are GPS-timestamped and linked to the specific job, so there's a clear, searchable record either way.
What happens if a customer disputes a delivery?
With a GPS-timestamped photo and signature attached to the exact job record, a business can resolve most delivery disputes in minutes rather than relying on a driver's memory or a lost paper note. The location data confirms where the delivery was actually completed, which is particularly useful for disputes about a delivery being left at the wrong address or not arriving at all.
Does proof of delivery work with FleetGS's job dispatch feature?
Yes, they're built to work together. Jobs assigned through FleetGS's job dispatch feature carry their proof of delivery requirement through to completion, so a driver can't mark a job finished without capturing the required photo or signature. This closes the gap that separate, disconnected POD apps often leave between job assignment and delivery confirmation.
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