BigChange Alternative UK: FleetGS vs BigChange for Mid-Size UK Fleets
BigChange is a well-established UK platform — but for fleets that primarily need GPS tracking, DVSA compliance, and job dispatch rather than a full CRM suite, it can be over-engineered and expensive. Here's an honest comparison of FleetGS and BigChange, and which platform suits which fleet.
Where BigChange is genuinely strong
BigChange has built a solid reputation in the UK field service market. For businesses that need a full-stack commercial platform, it genuinely delivers.
- All-in-one platform with CRM, invoicing, and customer portal — reduces need for separate tools
- Strong field service focus — well suited to maintenance, installation, and repair companies
- Mature product with large UK customer base and active user community
- Advanced workflow automation and custom forms for complex multi-stage jobs
Where fleets find BigChange frustrating
Pricing is opaque and negotiation-heavy
BigChange does not publish list prices. Most buyers go through a structured sales process with quotes, demos, and multi-year contract negotiations — time-consuming for operators who just need tracking and compliance tools.
Implementation takes weeks
A full BigChange deployment — especially one using the CRM, invoicing, and workflow automation modules — typically takes weeks to configure correctly. Operators who need to go live quickly find this frustrating compared to simpler platforms.
You may be paying for modules you don't use
Many fleets using BigChange primarily for tracking and DVSA compliance find they're paying for CRM, invoicing, and customer portal features they never touch. A focused platform often works out cheaper and simpler.
Multi-year contract risk
If your fleet size changes, your operating model shifts, or you find the platform doesn't fit, a multi-year commitment makes it difficult and expensive to change course.
FleetGS vs BigChange: head-to-head
| Feature | BigChange | FleetGS |
|---|---|---|
| Target market | UK field service and logistics, 10–500 vehicles | UK fleets, 10–250 vehicles |
| Pricing model | Quote-based, per-vehicle or per-user | Published flat-rate: £45 / £129 / £299/mo |
| Contract length | Typically multi-year agreements | Monthly rolling, no lock-in |
| Implementation time | Weeks to months for full deployment | 48 hrs (phone) to 2 weeks (hardware) |
| DVSA walkaround checks | Supported via app | Native, with photo evidence and audit export |
| Driver app | iOS / Android, job-focused | iOS / Android, designed for high drop counts |
| Job management | Full CRM + job + invoicing suite | Job dispatch, completion evidence, reporting |
| CRM and invoicing | Built in | Not included — integrate with your existing tools |
| Phone-only tracking | Supported | Supported — native to the platform |
| UK support | UK-based team in Leeds | UK-based, UK office hours |
Who should choose FleetGS — and who should stay with BigChange
Choose FleetGS if you:
- Run 10–250 vehicles in the UK with a focus on tracking and DVSA compliance
- Want published flat-rate pricing with no sales cycle or quote negotiation
- Don't need CRM or invoicing — you already have those tools
- Have sub-contractor or owner-driver vehicles that need phone-only tracking
- Want to be live in days, not weeks or months
- Need DVSA, Operator Licence, MOT, and Working Time records in one place
- Prefer a monthly rolling contract with no long-term commitment
Stay with BigChange if you:
- Need an integrated CRM and customer-facing portal alongside your fleet tools
- Run complex multi-stage job workflows with automated customer communications
- Have 200+ vehicles and need enterprise-grade workflow customisation
- Already have BigChange CRM data you cannot migrate without significant effort
FleetGS pricing — no quotes required
Unlike BigChange, our pricing is published and transparent. No sales process, no hidden add-ons.
Starter
£45/mo
Up to 10 vehicles
Growth
£129/mo
Up to 40 vehicles
Scale
£299/mo
Up to 200 vehicles
What you get with FleetGS
Live tracking
Every vehicle on a single real-time map
Driver app
Jobs, walkaround checks, proof of delivery
Vehicle inspections
DVSA-compliant walkaround workflow with photo evidence
Compliance
MOT, service, tax, and licence dashboard
Geofencing
Depots, customer sites, and restricted zones
Job management
Dispatch, route, capture, and report on every job
See also: fleet management ROI guide and how to choose fleet management software UK.
Frequently asked questions
For most UK mid-size fleets using BigChange for tracking, job management, and compliance, yes. FleetGS covers live GPS tracking, digital walkaround checks, DVSA compliance, job dispatch, driver app, reporting, and timesheets in a single platform. BigChange includes additional CRM and invoicing modules that FleetGS does not replicate; if those are critical to your operations, evaluate both carefully.
Ready to simplify your fleet?
Join fleet operators across the UK who have replaced spreadsheets and WhatsApp with a system that actually works.
Monthly rolling contract · Cancel anytime